Product/Service Validity:

Products/Services are valid only for the dates displayed on the description pages.

Payment:

Payment through PayPal, all major credit cards and direct bank transfer (only within the EU) are accepted.
VinoRoma does not charge a service fee for processing credit card payments.
Full payment is required to make a reservation.
Payment will be listed as VinoRoma on your credit card statement.

Modifications/Amendments:

The requests for modifications/amendments must be directed to VinoRoma by email or phone.

Refunds:

Prior to the Event:
Please refer to the cancellation fees listed in the following section below.

After the Event:
No refunds are available once an event has begun.

Cancellation Charges:

Canceling a booking with VinoRoma may result in cancellation fees being applied. VinoRoma will charge cancellation fees as stated below. When canceling the booking you will be notified of the total cancellation fees via email or phone.

  1. Greater than 30 days of event date: 20% of the total price as cancellation fee.
  2. Within 29 to 8 days of event date: 50% of the total price as cancellation fee.
  3. Within 7 to 0 days of event date: 100% of the total price as cancellation fee.

Prices:

Prices of all events are per person, unless otherwise specified.

What’s Included:

Included are the wines being tasted (normal quantities for tasting), water and bread. Special arrangements may include further food and drink options; these will be stated in relevant descriptions on our website and/or emails during arrangement. Any other products or services are not included in the stated prices.

Accuracy:

We check and recheck facts about the products/services being offered to ensure accuracy. When we know of a significant change in advance, we will notify the client.

Booking:

In all bookings, the person making the reservation shall be considered having accepted the booking conditions on behalf of all the persons named in the booking. The contract will be governed by and subject to the Terms and Conditions. No variation to these Terms and Conditions shall be of any effect unless made in writing by and with the authority of VinoRoma.

Didn’t find what you’re looking for? For more information, contact us at ciao@vinoroma.com